Privacy Policy

This privacy policy explains how Artisan Voices Agency collects, uses, and protects personal data when you use our online platform and services available through our site. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Data We Collect

We may collect personal data directly from you when you interact with our site or services. This information might include:

• Personal identifiers: such as your name, professional title, or organization.
• Contact information: like your email address, phone number, or mailing address.
• Information you provide: when filling out forms, subscribing to newsletters, or requesting services.
• Details about your professional background: interests, or media requirements relevant to the services we provide (Artist Media Training, Interview Facilitation, PR Strategy Development, Press Release Distribution, Digital Media Outreach, Brand Partnerships, Event Coverage).
• Communications: you send to us.

We may also automatically collect certain information when you visit our site, including:

• Technical information: like your IP address, browser type, operating system, and device identifiers.
• Usage data: including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Lawful Basis for Processing

We process your personal data based on several legal grounds, as permitted by applicable law:

• Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your rights and interests (e.g., improving our services, marketing our services to you where permitted, ensuring the security of our site).
• Consent: We may rely on your consent to process certain personal data, which you may withdraw at any time.
• Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.

How We Use Your Data

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To send you emails or other communications.
• To find and prevent fraud.

Sharing Your Data

We do not sell your personal data to third parties. We may share your data with trusted third parties who provide services on our behalf, such as service providers assisting with website hosting, data analysis, marketing, or customer service. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.

We may also disclose your data:

• To comply with legal obligations, such as responding to subpoenas or court orders.
• To protect our rights, property, or safety, or the rights, property, or safety of our users or others.
• In connection with a business transfer, such as a merger, acquisition, or asset sale.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

Your Data Protection Rights

Under applicable data protection laws, you may have certain rights regarding your personal data, including:

• The right to access your personal data.
• The right to request rectification of inaccurate data.
• The right to request erasure of your data.
• The right to request restriction of processing.
• The right to object to processing.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Children's Privacy

Our service is not directed at anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

For any questions about this privacy policy or our data practices, you may contact us by mail at the following physical address:

Artisan Voices Agency
101 Om Towers, Pali Hill Road, 4th Floor, Mumbai, Maharashtra, 400050, India